Copilot in Outlook
Copilot in Outlook
What Copilot in Outlook can do
| Situation | Feature | How |
|---|---|---|
| Long thread, no time to read | Summary | Summarize button above the e-mail |
| Need to reply | Draft | Draft with Copilot, adjust tone and length |
| Sensitive e-mail | Coaching | Coaching by Copilot / Get coaching – tone, clarity, empathy |
| What do I have to do? | Tasks from mail | chat in Outlook: “Which tasks and deadlines come from my e-mails?” |
| Need a meeting | Scheduling | Schedule with Copilot or a prompt in chat |
| Meeting prep | Prepare | in the calendar event: Prepare with Copilot |
| Overflowing inbox | Triage | chat: “move newsletters to folder…” (new feature) |
A manager’s morning routine
graph LR
A["What matters?<br/>(chat)"] --> B["Summarize threads"]
B --> C["Reply / delegate"]
C --> D["Tasks and deadlines<br/>to To Do"]
D --> E["Schedule meetings"]
Watch out for
- Always read the draft – Copilot doesn’t know what you agreed on the phone.
- In external communication check that the reply doesn’t reveal internal information (e.g. internal costs).
- A summary is only as good as the thread – what isn’t in the e-mails, Copilot doesn’t know.